Reviews
Justine Robledo
19:31 25 Jan 23
4.5/5 Stars!!!Point off just due to the high prices of the overall boarding fee, it’s exceedingly more expensive than other boarding. However the services rendered for our girls (dogs) was absolutely A++. Our two girls had an amazing experience and time and they looked fresh and clean after their grooming!! Definitely recommend Five Point Pet Resort for your overall pet needs!! Will be returning again!
Maria E
17:24 30 Dec 22
We used them for the first time this week as they are only 1 mile from our house. The staff was super easy to work with, easy to get in touch with and scheduling boarding for two dogs last minute was extremely easy! It was nice, clean and very spacious. My dogs came back happy & they even gave us magnets of them when we left. Definitely will be going here again!
Kelly Amore
21:31 12 Dec 22
We boarded our German Shepherd (female, age 2) and had an absolutely wonderful experience. We boarded our girl in a luxury suite and having the camera to watch her live was a blessing and SO entertaining! I felt comfortable and confident that Five Points Pet Resort would take good care of her. The front desk was always a pleasure to speak to and were very friendly. The report card is such a cute and unique bonus and the paper magnet of a photo our dog was a delightful and fun surprise when we picked her up. They were accommodating to the check out time as our flight came in after 2pm and we were not able to pick her up until 4pm. Thank you so much Five Points Pet Resort for taking care of our girl while we were away. Keep up the excellent work:)
H Family
23:18 29 Oct 22
Wonderful, wonderful grooming experience for two standard poodles! I was early for the scheduled appt but staff accommodated us early! The groomer/staff were very cognizant of the needs of our dogs, both of whom have two totally different personalities. We Will definitely use them again for grooming and we’ll try out their boarding services as well!
Joshua Harrison
12:49 07 Oct 22
This place was absolutely amazing! We are so glad that we decided to let our puppies stay here for a few days. They have various suite options and plentiful add ons that you can choose from to give your dogs a Spa Retreat type of experience. I would be so much happier spending the extra money to have my dogs stay here than a basic boarding facility. We will be back!
stephanie daly
19:32 30 Aug 22
They are so wonderful. Took good care of my baby Flynn 🥰 They communicated and helped whenever I had an issue. They sent me pictures of him playing, which was so nice to see he was having fun. And at pick up, he got his report card, showing what he did every day 🥰 overall he was a good boy, but that also has to do a lot with how the staff treated him and cared for him. He can be stubborn. He got his bath and nails done. I picked the pool time and cuddles, because he loves affection and loves water. The little pool was all to himself, which was wonderful, because he is not very good at sharing the pool with other dogs lol. If I lived closer, this would be the perfect daycare for him. I will definitely use this place again. 😊
Andrew
05:48 28 Aug 22
I was in a difficult situation; I was facing a short notice deployment and my ex didn't have a place where she could take the cats. My Vet recommended Five Points and it was such good advice. My only complaint is that Chuck and Maggie were totally spoiled when I came home! The girls who work there are an absolute treasure, they even made Christmas ornaments of my cats while I was gone over the holidays. I cannot recommend Five Points enough!
N10ions INC
23:09 21 Aug 22
This was my babies first time boarding for just a short few days. The staff made me feel so comfortable the days leading up to their drop off date that I didn't worry about them at all while they were there.I was proven right when I picked them up. Although happy to see me they turned around to say bye with a nose nudge to the girls. That just sealed the deal that Five Points has gained new fur friends for life.
Jean McNeill
01:21 12 Aug 22
Absolutely wonderful for our anxious little Lewi. Would highly recommend it. Would like to make a suggestion. Inform pet owners of additional charges for one on one activities, etc. We were under the understanding that the cost of boarding included other things. We had a wonderful experience with the resort and will diffinently use them again. Very pleasant people to work with and all showed an interest in caring for our dog .
Gloria Mathey
21:12 01 Aug 22
I had to find a place to use because the place I normally board my dogs had no availability. I was nervous because all the rooms with cameras were filled. Much to my surprise my dogs had an amazing time. I received pictures, I called to check in and everything looked great. The environment was very welcoming, the staff amazing. I believe I found a new place.
Robin Jackson
22:57 28 Jul 22
I was nervous about leaving my 2 female GSDs Grace and Heidi for the 1st time but the staff was very comforting and took excellent care of them. They were very nice and professional. I was able to stop by for a tour before their boarding date. The webcams helped ease my anxiety as I was able to peek in on them whenever I wanted. My girls appeared very happy and comfortable. You can pick the activities you would like your fur-babies to participate in while they’re there. I am impressed by the report card detailing how/what they did everyday. The girls had a spa bath before I picked them up and they were so clean and pretty. I will definitely use them for boarding and/or grooming in the future. Would highly recommend.
Judith N McRae
18:35 24 Jul 22
This is an awesome pet resort.The people who work there are very caring and friendly. Our cat Mausi really liked her stay. We could see how relaxed she was when we picked her up.This is her to go place when we have to travel.😻
Jayda Belle
18:24 19 Jul 22
My cats love it there. Every time they go it takes them a while to get used to it but by the time I come to get them, sometimes they don’t even want to come home. I completely trust leaving my pets there.
Ashley Sepulveda
19:55 23 Jun 22
My girl Izzy had a blast her first time here! I was super nervous leaving her for an extended time period but the staff was super friendly and very helpful every time I called to check on my pup. Will recommend to all my friends and family!
STANK STANK
18:38 21 Jun 22
Ok so if you are reading this and have and fear or questions about leaving your pet DON’T! They are amazing, friendly, it smells good and most importantly my Bammie had a great loving experience. From my first phone call with Theresa until I dropped and picked him back up it was GREAT! If I could give more stars I would. It’s important to feel comfortable and safe and they did just that. Thank you guys so much and for loving your job it shows🥰🥰
Kathy Leandro
04:30 15 Jun 22
Been using this wonderful place since it opened. Never had a bad experience. My dog and cat are there now.
O SB
17:22 14 Jun 22
Five Points Pet Resort took amazing care of my GSD while I was away at AIT for 4+ months. He was so happy when I got him and clean! They gave me all his report cards on his behavior and what was done that day. I truly LOVE this experience and if need be would drop him off. My boy is definitely happy and was well taken care of, oh! They sent me pictures and I have an honorary magnet with his name and his awesome picture.
Carol Quick
22:17 06 Jun 22
My babies love visiting Five Points. They are happy when I pick them up. Friendly staff and baths and deshedding are the best.
Chris Haviley
14:36 04 Jun 22
Professional, clean, and a great customer expirence. We felt assured and relaxed knowing Five Points had our dogs best interests and welfare at heart. Highly recommend.
Meg Dutnell
20:23 30 May 22
The staff is fantastic! They know my cat by name and he looks forward to staying there . He loves to play in “the jungle room” and he loves all the attention.I know that my animals are well cared for and that’s a huge piece of mind when I’m out of town. I highly recommend them!The staff is very friendly and knowledgeable. I feel totally confident and comfortable leaving my senior dog in their care. They love him and that helps ease my stress in leaving him. They call if they have questions- they don’t assume and I love that. They also don’t mind if I call to check on my dog - they understand.
Eileen Lawson
00:42 14 May 22
My pup had her 1st day today. I was impressed by the facility. Clean and spacious and Not hectic:)Staff was super friendly and greeted my pup like family.Would recommend for both doggo daycare and boarding.
Rotisha Hall
20:51 19 Apr 22
We have use the facility since 2009. Always professional and always great care to our fur babies.. Our fur babies loves their visits..
Aaron Leath
11:13 11 Apr 22
Great staff! Very attentive and patient with my dog. Will definitely use them again!
Chris Metzger
21:18 05 Dec 21
Our dog Kona had an unbelievable experience. The staff was extremely friendly professional and on point and everything they did. The facility was clean super pet friendly and had all the amenities needed. Our dog did not want to leave. We will continue using them whenever we need it
Frances Patrick
23:41 07 Nov 21
Left my old and blind dog there. She had a good bath and stayed 2 nights. She came out very happy. I love that you can tailor your pets stay to the way you like. They offer quite a few add ons. Will continue to use them for all my boarding needs.
Alestacia De La Torre
18:25 26 Sep 21
Took my dog here for a 2 week stay. I was worried since this was the first time boarding him, but the staff was fantastic. Every time I called to check up on him the staff would give me a detailed report on his day, how his behavior has been, and the condition of his leg! Such a wonderful and caring staff. Would recommend to anyone looking for a good place to board there furry friend.
Shelby Elmore
15:23 09 Aug 21
I just boarded my dog here for the weekend for the first time and I was so impressed with the professionalism and kindness of the staff. Checking in, the front desk staff was very quick and accommodating to my needs. All staff treated and referred to my dog as though she were one of their own. I was a little apprehensive because my dog doesn’t get along well with other dogs, but the staff assured me each dog has access to its own fenced-in area and will not interact with each other unless you request group playtime. At check-out they presented me with a “gift:” a fridge magnet featuring a picture of my dog, which I thought was a fun and very nice touch. They provided documentation of all care given as well as my dog’s responses with some cute annotations. Overall it was such a pleasant experience. I couldn’t imagine it having gone better. I would definitely choose Five Points Pet Resort again to board my dog.
Harriette Landon
21:44 12 Jul 21
My granddaughter needed a safe place for her 26 week old kittens, Scrabble and Monopoly, to stay while we went in a weekend vacation. Five Points Pet Resort was the perfect place for their care. They enjoyed the luxury of a cat condo with toys and a enormous cat play tree during their scheduled free play time outside of their condo. I liked that they were not housed in cages. Their cat condo had 3 levels and an enclosed bottom level for their litter box. The staff were very friendly from drop-off to pick-up. We received a cat report card detailing their caretakers and the caretakers impression of them during their stay. My granddaughter was excited to have a safe and reliable place for her kittens to stay.. I highly recommend Five Points Pet Resort for all animal parents.
Shane Mettler
22:18 02 Jan 21
Awesome place to take a cat. They actually have things for cats to do climbing tubes and nice little apartments to stay in
Justine Robledo
19:31 25 Jan 23
4.5/5 Stars!!!Point off just due to the high prices of the overall boarding fee, it’s exceedingly more expensive than other boarding. However the services rendered for our girls (dogs) was absolutely A++. Our two girls had an amazing experience and time and they looked fresh and clean after their grooming!! Definitely recommend Five Point Pet Resort for your overall pet needs!! Will be returning again!
Maria E
17:24 30 Dec 22
We used them for the first time this week as they are only 1 mile from our house. The staff was super easy to work with, easy to get in touch with and scheduling boarding for two dogs last minute was extremely easy! It was nice, clean and very spacious. My dogs came back happy & they even gave us magnets of them when we left. Definitely will be going here again!
Kelly Amore
21:31 12 Dec 22
We boarded our German Shepherd (female, age 2) and had an absolutely wonderful experience. We boarded our girl in a luxury suite and having the camera to watch her live was a blessing and SO entertaining! I felt comfortable and confident that Five Points Pet Resort would take good care of her. The front desk was always a pleasure to speak to and were very friendly. The report card is such a cute and unique bonus and the paper magnet of a photo our dog was a delightful and fun surprise when we picked her up. They were accommodating to the check out time as our flight came in after 2pm and we were not able to pick her up until 4pm. Thank you so much Five Points Pet Resort for taking care of our girl while we were away. Keep up the excellent work:)
H Family
23:18 29 Oct 22
Wonderful, wonderful grooming experience for two standard poodles! I was early for the scheduled appt but staff accommodated us early! The groomer/staff were very cognizant of the needs of our dogs, both of whom have two totally different personalities. We Will definitely use them again for grooming and we’ll try out their boarding services as well!
Joshua Harrison
12:49 07 Oct 22
This place was absolutely amazing! We are so glad that we decided to let our puppies stay here for a few days. They have various suite options and plentiful add ons that you can choose from to give your dogs a Spa Retreat type of experience. I would be so much happier spending the extra money to have my dogs stay here than a basic boarding facility. We will be back!
stephanie daly
19:32 30 Aug 22
They are so wonderful. Took good care of my baby Flynn 🥰 They communicated and helped whenever I had an issue. They sent me pictures of him playing, which was so nice to see he was having fun. And at pick up, he got his report card, showing what he did every day 🥰 overall he was a good boy, but that also has to do a lot with how the staff treated him and cared for him. He can be stubborn. He got his bath and nails done. I picked the pool time and cuddles, because he loves affection and loves water. The little pool was all to himself, which was wonderful, because he is not very good at sharing the pool with other dogs lol. If I lived closer, this would be the perfect daycare for him. I will definitely use this place again. 😊
Andrew
05:48 28 Aug 22
I was in a difficult situation; I was facing a short notice deployment and my ex didn't have a place where she could take the cats. My Vet recommended Five Points and it was such good advice. My only complaint is that Chuck and Maggie were totally spoiled when I came home! The girls who work there are an absolute treasure, they even made Christmas ornaments of my cats while I was gone over the holidays. I cannot recommend Five Points enough!
N10ions INC
23:09 21 Aug 22
This was my babies first time boarding for just a short few days. The staff made me feel so comfortable the days leading up to their drop off date that I didn't worry about them at all while they were there.I was proven right when I picked them up. Although happy to see me they turned around to say bye with a nose nudge to the girls. That just sealed the deal that Five Points has gained new fur friends for life.
Jean McNeill
01:21 12 Aug 22
Absolutely wonderful for our anxious little Lewi. Would highly recommend it. Would like to make a suggestion. Inform pet owners of additional charges for one on one activities, etc. We were under the understanding that the cost of boarding included other things. We had a wonderful experience with the resort and will diffinently use them again. Very pleasant people to work with and all showed an interest in caring for our dog .
Gloria Mathey
21:12 01 Aug 22
I had to find a place to use because the place I normally board my dogs had no availability. I was nervous because all the rooms with cameras were filled. Much to my surprise my dogs had an amazing time. I received pictures, I called to check in and everything looked great. The environment was very welcoming, the staff amazing. I believe I found a new place.
Robin Jackson
22:57 28 Jul 22
I was nervous about leaving my 2 female GSDs Grace and Heidi for the 1st time but the staff was very comforting and took excellent care of them. They were very nice and professional. I was able to stop by for a tour before their boarding date. The webcams helped ease my anxiety as I was able to peek in on them whenever I wanted. My girls appeared very happy and comfortable. You can pick the activities you would like your fur-babies to participate in while they’re there. I am impressed by the report card detailing how/what they did everyday. The girls had a spa bath before I picked them up and they were so clean and pretty. I will definitely use them for boarding and/or grooming in the future. Would highly recommend.
Judith N McRae
18:35 24 Jul 22
This is an awesome pet resort.The people who work there are very caring and friendly. Our cat Mausi really liked her stay. We could see how relaxed she was when we picked her up.This is her to go place when we have to travel.😻
Jayda Belle
18:24 19 Jul 22
My cats love it there. Every time they go it takes them a while to get used to it but by the time I come to get them, sometimes they don’t even want to come home. I completely trust leaving my pets there.
Ashley Sepulveda
19:55 23 Jun 22
My girl Izzy had a blast her first time here! I was super nervous leaving her for an extended time period but the staff was super friendly and very helpful every time I called to check on my pup. Will recommend to all my friends and family!
STANK STANK
18:38 21 Jun 22
Ok so if you are reading this and have and fear or questions about leaving your pet DON’T! They are amazing, friendly, it smells good and most importantly my Bammie had a great loving experience. From my first phone call with Theresa until I dropped and picked him back up it was GREAT! If I could give more stars I would. It’s important to feel comfortable and safe and they did just that. Thank you guys so much and for loving your job it shows🥰🥰
Kathy Leandro
04:30 15 Jun 22
Been using this wonderful place since it opened. Never had a bad experience. My dog and cat are there now.
O SB
17:22 14 Jun 22
Five Points Pet Resort took amazing care of my GSD while I was away at AIT for 4+ months. He was so happy when I got him and clean! They gave me all his report cards on his behavior and what was done that day. I truly LOVE this experience and if need be would drop him off. My boy is definitely happy and was well taken care of, oh! They sent me pictures and I have an honorary magnet with his name and his awesome picture.
Carol Quick
22:17 06 Jun 22
My babies love visiting Five Points. They are happy when I pick them up. Friendly staff and baths and deshedding are the best.
Chris Haviley
14:36 04 Jun 22
Professional, clean, and a great customer expirence. We felt assured and relaxed knowing Five Points had our dogs best interests and welfare at heart. Highly recommend.
Meg Dutnell
20:23 30 May 22
The staff is fantastic! They know my cat by name and he looks forward to staying there . He loves to play in “the jungle room” and he loves all the attention.I know that my animals are well cared for and that’s a huge piece of mind when I’m out of town. I highly recommend them!The staff is very friendly and knowledgeable. I feel totally confident and comfortable leaving my senior dog in their care. They love him and that helps ease my stress in leaving him. They call if they have questions- they don’t assume and I love that. They also don’t mind if I call to check on my dog - they understand.
Eileen Lawson
00:42 14 May 22
My pup had her 1st day today. I was impressed by the facility. Clean and spacious and Not hectic:)Staff was super friendly and greeted my pup like family.Would recommend for both doggo daycare and boarding.
Rotisha Hall
20:51 19 Apr 22
We have use the facility since 2009. Always professional and always great care to our fur babies.. Our fur babies loves their visits..
Aaron Leath
11:13 11 Apr 22
Great staff! Very attentive and patient with my dog. Will definitely use them again!
Chris Metzger
21:18 05 Dec 21
Our dog Kona had an unbelievable experience. The staff was extremely friendly professional and on point and everything they did. The facility was clean super pet friendly and had all the amenities needed. Our dog did not want to leave. We will continue using them whenever we need it
Frances Patrick
23:41 07 Nov 21
Left my old and blind dog there. She had a good bath and stayed 2 nights. She came out very happy. I love that you can tailor your pets stay to the way you like. They offer quite a few add ons. Will continue to use them for all my boarding needs.
Alestacia De La Torre
18:25 26 Sep 21
Took my dog here for a 2 week stay. I was worried since this was the first time boarding him, but the staff was fantastic. Every time I called to check up on him the staff would give me a detailed report on his day, how his behavior has been, and the condition of his leg! Such a wonderful and caring staff. Would recommend to anyone looking for a good place to board there furry friend.
Shelby Elmore
15:23 09 Aug 21
I just boarded my dog here for the weekend for the first time and I was so impressed with the professionalism and kindness of the staff. Checking in, the front desk staff was very quick and accommodating to my needs. All staff treated and referred to my dog as though she were one of their own. I was a little apprehensive because my dog doesn’t get along well with other dogs, but the staff assured me each dog has access to its own fenced-in area and will not interact with each other unless you request group playtime. At check-out they presented me with a “gift:” a fridge magnet featuring a picture of my dog, which I thought was a fun and very nice touch. They provided documentation of all care given as well as my dog’s responses with some cute annotations. Overall it was such a pleasant experience. I couldn’t imagine it having gone better. I would definitely choose Five Points Pet Resort again to board my dog.
Harriette Landon
21:44 12 Jul 21
My granddaughter needed a safe place for her 26 week old kittens, Scrabble and Monopoly, to stay while we went in a weekend vacation. Five Points Pet Resort was the perfect place for their care. They enjoyed the luxury of a cat condo with toys and a enormous cat play tree during their scheduled free play time outside of their condo. I liked that they were not housed in cages. Their cat condo had 3 levels and an enclosed bottom level for their litter box. The staff were very friendly from drop-off to pick-up. We received a cat report card detailing their caretakers and the caretakers impression of them during their stay. My granddaughter was excited to have a safe and reliable place for her kittens to stay.. I highly recommend Five Points Pet Resort for all animal parents.
Shane Mettler
22:18 02 Jan 21
Awesome place to take a cat. They actually have things for cats to do climbing tubes and nice little apartments to stay in
