Reviews

Five Points Pet Resort
4.9
Based on 439 reviews
powered by Google
Five Points Pet Resort
4.9
Based on 439 reviews
powered by Google
Jean McNeill
Jean McNeill
01:21 12 Aug 22
Absolutely wonderful for our anxious little Lewi. Would highly recommend it. Would like to make a suggestion. Inform pet owners of additional charges for one on one activities, etc. We were under the understanding that the cost of boarding included other things. We had a wonderful experience with the resort and will diffinently use them again. Very pleasant people to work with and all showed an interest in caring for our dog .
Gloria Mathey
Gloria Mathey
21:12 01 Aug 22
I had to find a place to use because the place I normally board my dogs had no availability. I was nervous because all the rooms with cameras were filled. Much to my surprise my dogs had an amazing time. I received pictures, I called to check in and everything looked great. The environment was very welcoming, the staff amazing. I believe I found a new place.
Robin Jackson
Robin Jackson
22:57 28 Jul 22
I was nervous about leaving my 2 female GSDs Grace and Heidi for the 1st time but the staff was very comforting and took excellent care of them. They were very nice and professional. I was able to stop by for a tour before their boarding date. The webcams helped ease my anxiety as I was able to peek in on them whenever I wanted. My girls appeared very happy and comfortable. You can pick the activities you would like your fur-babies to participate in while they’re there. I am impressed by the report card detailing how/what they did everyday. The girls had a spa bath before I picked them up and they were so clean and pretty. I will definitely use them for boarding and/or grooming in the future. Would highly recommend.
Judith N McRae
Judith N McRae
18:35 24 Jul 22
This is an awesome pet resort.The people who work there are very caring and friendly. Our cat Mausi really liked her stay. We could see how relaxed she was when we picked her up.This is her to go place when we have to travel.😻
Jayda Belle
Jayda Belle
18:24 19 Jul 22
My cats love it there. Every time they go it takes them a while to get used to it but by the time I come to get them, sometimes they don’t even want to come home. I completely trust leaving my pets there.
Ashley Sepulveda
Ashley Sepulveda
19:55 23 Jun 22
My girl Izzy had a blast her first time here! I was super nervous leaving her for an extended time period but the staff was super friendly and very helpful every time I called to check on my pup. Will recommend to all my friends and family!
STANK STANK
STANK STANK
18:38 21 Jun 22
Ok so if you are reading this and have and fear or questions about leaving your pet DON’T! They are amazing, friendly, it smells good and most importantly my Bammie had a great loving experience. From my first phone call with Theresa until I dropped and picked him back up it was GREAT! If I could give more stars I would. It’s important to feel comfortable and safe and they did just that. Thank you guys so much and for loving your job it shows🥰🥰
Kathy Leandro
Kathy Leandro
04:30 15 Jun 22
Been using this wonderful place since it opened. Never had a bad experience. My dog and cat are there now.
O SB
O SB
17:22 14 Jun 22
Five Points Pet Resort took amazing care of my GSD while I was away at AIT for 4+ months. He was so happy when I got him and clean! They gave me all his report cards on his behavior and what was done that day. I truly LOVE this experience and if need be would drop him off. My boy is definitely happy and was well taken care of, oh! They sent me pictures and I have an honorary magnet with his name and his awesome picture.
Carol Quick
Carol Quick
22:17 06 Jun 22
My babies love visiting Five Points. They are happy when I pick them up. Friendly staff and baths and deshedding are the best.
Chris Haviley
Chris Haviley
14:36 04 Jun 22
Professional, clean, and a great customer expirence. We felt assured and relaxed knowing Five Points had our dogs best interests and welfare at heart. Highly recommend.
Meg Dutnell
Meg Dutnell
20:23 30 May 22
The staff is fantastic! They know my cat by name and he looks forward to staying there . He loves to play in “the jungle room” and he loves all the attention.I know that my animals are well cared for and that’s a huge piece of mind when I’m out of town. I highly recommend them!The staff is very friendly and knowledgeable. I feel totally confident and comfortable leaving my senior dog in their care. They love him and that helps ease my stress in leaving him. They call if they have questions- they don’t assume and I love that. They also don’t mind if I call to check on my dog - they understand.
Eileen Lawson
Eileen Lawson
00:42 14 May 22
My pup had her 1st day today. I was impressed by the facility. Clean and spacious and Not hectic:)Staff was super friendly and greeted my pup like family.Would recommend for both doggo daycare and boarding.
Rotisha Hall
Rotisha Hall
20:51 19 Apr 22
We have use the facility since 2009. Always professional and always great care to our fur babies.. Our fur babies loves their visits..
Aaron Leath
Aaron Leath
11:13 11 Apr 22
Great staff! Very attentive and patient with my dog. Will definitely use them again!
Chris Metzger
Chris Metzger
21:18 05 Dec 21
Our dog Kona had an unbelievable experience. The staff was extremely friendly professional and on point and everything they did. The facility was clean super pet friendly and had all the amenities needed. Our dog did not want to leave. We will continue using them whenever we need it
Frances Patrick
Frances Patrick
23:41 07 Nov 21
Left my old and blind dog there. She had a good bath and stayed 2 nights. She came out very happy. I love that you can tailor your pets stay to the way you like. They offer quite a few add ons. Will continue to use them for all my boarding needs.
Alestacia De La Torre
Alestacia De La Torre
18:25 26 Sep 21
Took my dog here for a 2 week stay. I was worried since this was the first time boarding him, but the staff was fantastic. Every time I called to check up on him the staff would give me a detailed report on his day, how his behavior has been, and the condition of his leg! Such a wonderful and caring staff. Would recommend to anyone looking for a good place to board there furry friend.
Shelby Elmore
Shelby Elmore
15:23 09 Aug 21
I just boarded my dog here for the weekend for the first time and I was so impressed with the professionalism and kindness of the staff. Checking in, the front desk staff was very quick and accommodating to my needs. All staff treated and referred to my dog as though she were one of their own. I was a little apprehensive because my dog doesn’t get along well with other dogs, but the staff assured me each dog has access to its own fenced-in area and will not interact with each other unless you request group playtime. At check-out they presented me with a “gift:” a fridge magnet featuring a picture of my dog, which I thought was a fun and very nice touch. They provided documentation of all care given as well as my dog’s responses with some cute annotations. Overall it was such a pleasant experience. I couldn’t imagine it having gone better. I would definitely choose Five Points Pet Resort again to board my dog.
Harriette Landon
Harriette Landon
21:44 12 Jul 21
My granddaughter needed a safe place for her 26 week old kittens, Scrabble and Monopoly, to stay while we went in a weekend vacation. Five Points Pet Resort was the perfect place for their care. They enjoyed the luxury of a cat condo with toys and a enormous cat play tree during their scheduled free play time outside of their condo. I liked that they were not housed in cages. Their cat condo had 3 levels and an enclosed bottom level for their litter box. The staff were very friendly from drop-off to pick-up. We received a cat report card detailing their caretakers and the caretakers impression of them during their stay. My granddaughter was excited to have a safe and reliable place for her kittens to stay.. I highly recommend Five Points Pet Resort for all animal parents.
Shane Mettler
Shane Mettler
22:18 02 Jan 21
Awesome place to take a cat. They actually have things for cats to do climbing tubes and nice little apartments to stay in
Jean McNeill
Jean McNeill
01:21 12 Aug 22
Absolutely wonderful for our anxious little Lewi. Would highly recommend it. Would like to make a suggestion. Inform pet owners of additional charges for one on one activities, etc. We were under the understanding that the cost of boarding included other things. We had a wonderful experience with the resort and will diffinently use them again. Very pleasant people to work with and all showed an interest in caring for our dog .
Gloria Mathey
Gloria Mathey
21:12 01 Aug 22
I had to find a place to use because the place I normally board my dogs had no availability. I was nervous because all the rooms with cameras were filled. Much to my surprise my dogs had an amazing time. I received pictures, I called to check in and everything looked great. The environment was very welcoming, the staff amazing. I believe I found a new place.
Robin Jackson
Robin Jackson
22:57 28 Jul 22
I was nervous about leaving my 2 female GSDs Grace and Heidi for the 1st time but the staff was very comforting and took excellent care of them. They were very nice and professional. I was able to stop by for a tour before their boarding date. The webcams helped ease my anxiety as I was able to peek in on them whenever I wanted. My girls appeared very happy and comfortable. You can pick the activities you would like your fur-babies to participate in while they’re there. I am impressed by the report card detailing how/what they did everyday. The girls had a spa bath before I picked them up and they were so clean and pretty. I will definitely use them for boarding and/or grooming in the future. Would highly recommend.
Judith N McRae
Judith N McRae
18:35 24 Jul 22
This is an awesome pet resort.The people who work there are very caring and friendly. Our cat Mausi really liked her stay. We could see how relaxed she was when we picked her up.This is her to go place when we have to travel.😻
Jayda Belle
Jayda Belle
18:24 19 Jul 22
My cats love it there. Every time they go it takes them a while to get used to it but by the time I come to get them, sometimes they don’t even want to come home. I completely trust leaving my pets there.
Ashley Sepulveda
Ashley Sepulveda
19:55 23 Jun 22
My girl Izzy had a blast her first time here! I was super nervous leaving her for an extended time period but the staff was super friendly and very helpful every time I called to check on my pup. Will recommend to all my friends and family!
STANK STANK
STANK STANK
18:38 21 Jun 22
Ok so if you are reading this and have and fear or questions about leaving your pet DON’T! They are amazing, friendly, it smells good and most importantly my Bammie had a great loving experience. From my first phone call with Theresa until I dropped and picked him back up it was GREAT! If I could give more stars I would. It’s important to feel comfortable and safe and they did just that. Thank you guys so much and for loving your job it shows🥰🥰
Kathy Leandro
Kathy Leandro
04:30 15 Jun 22
Been using this wonderful place since it opened. Never had a bad experience. My dog and cat are there now.
O SB
O SB
17:22 14 Jun 22
Five Points Pet Resort took amazing care of my GSD while I was away at AIT for 4+ months. He was so happy when I got him and clean! They gave me all his report cards on his behavior and what was done that day. I truly LOVE this experience and if need be would drop him off. My boy is definitely happy and was well taken care of, oh! They sent me pictures and I have an honorary magnet with his name and his awesome picture.
Carol Quick
Carol Quick
22:17 06 Jun 22
My babies love visiting Five Points. They are happy when I pick them up. Friendly staff and baths and deshedding are the best.
Chris Haviley
Chris Haviley
14:36 04 Jun 22
Professional, clean, and a great customer expirence. We felt assured and relaxed knowing Five Points had our dogs best interests and welfare at heart. Highly recommend.
Meg Dutnell
Meg Dutnell
20:23 30 May 22
The staff is fantastic! They know my cat by name and he looks forward to staying there . He loves to play in “the jungle room” and he loves all the attention.I know that my animals are well cared for and that’s a huge piece of mind when I’m out of town. I highly recommend them!The staff is very friendly and knowledgeable. I feel totally confident and comfortable leaving my senior dog in their care. They love him and that helps ease my stress in leaving him. They call if they have questions- they don’t assume and I love that. They also don’t mind if I call to check on my dog - they understand.
Eileen Lawson
Eileen Lawson
00:42 14 May 22
My pup had her 1st day today. I was impressed by the facility. Clean and spacious and Not hectic:)Staff was super friendly and greeted my pup like family.Would recommend for both doggo daycare and boarding.
Rotisha Hall
Rotisha Hall
20:51 19 Apr 22
We have use the facility since 2009. Always professional and always great care to our fur babies.. Our fur babies loves their visits..
Aaron Leath
Aaron Leath
11:13 11 Apr 22
Great staff! Very attentive and patient with my dog. Will definitely use them again!
Chris Metzger
Chris Metzger
21:18 05 Dec 21
Our dog Kona had an unbelievable experience. The staff was extremely friendly professional and on point and everything they did. The facility was clean super pet friendly and had all the amenities needed. Our dog did not want to leave. We will continue using them whenever we need it
Frances Patrick
Frances Patrick
23:41 07 Nov 21
Left my old and blind dog there. She had a good bath and stayed 2 nights. She came out very happy. I love that you can tailor your pets stay to the way you like. They offer quite a few add ons. Will continue to use them for all my boarding needs.
Alestacia De La Torre
Alestacia De La Torre
18:25 26 Sep 21
Took my dog here for a 2 week stay. I was worried since this was the first time boarding him, but the staff was fantastic. Every time I called to check up on him the staff would give me a detailed report on his day, how his behavior has been, and the condition of his leg! Such a wonderful and caring staff. Would recommend to anyone looking for a good place to board there furry friend.
Shelby Elmore
Shelby Elmore
15:23 09 Aug 21
I just boarded my dog here for the weekend for the first time and I was so impressed with the professionalism and kindness of the staff. Checking in, the front desk staff was very quick and accommodating to my needs. All staff treated and referred to my dog as though she were one of their own. I was a little apprehensive because my dog doesn’t get along well with other dogs, but the staff assured me each dog has access to its own fenced-in area and will not interact with each other unless you request group playtime. At check-out they presented me with a “gift:” a fridge magnet featuring a picture of my dog, which I thought was a fun and very nice touch. They provided documentation of all care given as well as my dog’s responses with some cute annotations. Overall it was such a pleasant experience. I couldn’t imagine it having gone better. I would definitely choose Five Points Pet Resort again to board my dog.
Harriette Landon
Harriette Landon
21:44 12 Jul 21
My granddaughter needed a safe place for her 26 week old kittens, Scrabble and Monopoly, to stay while we went in a weekend vacation. Five Points Pet Resort was the perfect place for their care. They enjoyed the luxury of a cat condo with toys and a enormous cat play tree during their scheduled free play time outside of their condo. I liked that they were not housed in cages. Their cat condo had 3 levels and an enclosed bottom level for their litter box. The staff were very friendly from drop-off to pick-up. We received a cat report card detailing their caretakers and the caretakers impression of them during their stay. My granddaughter was excited to have a safe and reliable place for her kittens to stay.. I highly recommend Five Points Pet Resort for all animal parents.
Shane Mettler
Shane Mettler
22:18 02 Jan 21
Awesome place to take a cat. They actually have things for cats to do climbing tubes and nice little apartments to stay in
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